As a former employee fuck subway

Ordered a sub on the app for pick up number 3 bc I love the bacon and extra cheese but I am very allergic to the onions and don’t like the peppers. So I take them off and put in the special Instructions “please only put meat and cheese thank you”. And for the third time in a row they don’t even read what I want on there or the special instructions. Can’t they just not read? If the number system to much for them to handle? (I think it’s stupid anyway) or what else is going on. Bc it seems to me they just don’t read anything all they see is a number 3 screw everything else ig