High school sent the transcripts of 50+ students to the wrong address.
I graduated high school this year and before graduating, we were asked to fill out a google form detailing which university/college we wanted our transcripts to be sent to. Fast forward one month, the deadline to submit my transcript to the college is coming up. I notice that my transcript is still not visible on the page of the university, so I email my high school's registrar and ask for confirmation that my transcript was sent to my university. They tell me that all transcripts are sent via email. The university website also says that it can take up to 6 weeks to process transcripts (it's a big university), so I assume they have my transcript and just haven't processed it yet. Fast forward again one month, and I'm being notified that I am being put on academic hold if I do not send my transcripts to the school, meaning I won't be able to register for classes for the upcoming fall quarter. I call the registrar office instead of emailing this time due to the urgency of the situation, and ask them to possibly resend the transcript and check if it was actually sent to the university. While waiting for a response, I contact friends who are also committed to the university and see if they are experiencing the same problem, and they confirm they also got warned to send their transcripts.
A couple hours after I make the call, I get an email from my high school registrar letting me and all other students from my high school committed to the university that our transcripts were mailed to the wrong address, and that they will be both emailed and mail via express shipping to the university in order to make it on time. It turns out that my phone call was the one that prompted the registrar to contact my university and figure out the issue.
At first I was glad that the problem was figured out, but then I became really irritated at the fact that a large high school of over 3000 students somehow sent the transcripts of over 50 students to a university with over 30000 undergraduate students. I am not planning to further escalate the issue, but if my academic hold isn't lifted by the time I need to register for classes, I am wondering if I can pursue legal action to hold the school accountable for their grave mistake.