Warning: Do NOT buy Nasitrol IC nasal spray from their website!
UPDATE: I just received my order from them in the mail 1/10, from Sumerian Pharma, LLC in FL?? I thought they came from Amcyte Pharma in Washington State? They were sealed at least. According to the package, they shipped my product almost immediately despite my profile status saying "processing" and not "shipped." It still says "processing" even though it's been delivered to me for 2 days now.
Still wouldn't recommend this company. I'm not even sure if I want to use the Nasitrol nasal sprays at this point. If we can't trust the company itself, why should we trust the product?______________________________________________________________________________
Leaving this here to warn others. Ever since Betadine Nasal Spray went out of stock, I started searching for alternatives and found Nasitrol. First I contacted their email ([[email protected]](mailto:[email protected])) regarding a question about their product, but they never responded back. I should've taken that as a warning but didn't.
On December 30th I ended up spending $50 (two nasal spray bottles w/$10 shipping). They have you make a profile where you can see your purchase information and the status of the purchase, but I never received a confirmation email of my order, and I checked my spam too. I thought that was super weird, and was already beginning to regret my decision. But I kept my hopes up.
It's been over a week now and it still has not shipped. When clicking on their "Fulfillment Policy," it doesn't send you to any webpage, like there's no fulfillment policy or something. I emailed and called them regarding my order (albeit once each) and got no response.
I'm going to try calling one more time, and maybe give it a couple more business days for them to either reach out or ship. If nothing happens I'm going to try doing a chargeback on my credit card.
This is ridiculous. Even if they're just slow to shipping at best, there is no confirmation email or ETA, stated fulfillment policy, or customer service. Even if I do eventually receive my order, I should be relying on updates and customer service if I need it, not blind hope. Please learn from my $50 mistake. I went on to buy Salinex IC spray instead and it has so far been a fine alternative.