Metrobank Customer Service

Is the Metrobank customer service broken? I tried calling these following numbers but to no avail, walang my nag ring kahit isa.

1-800-1888-5775 1-800-10-8579727 (0917) 523-3364 (0949) 994-2417

Anyone who owns cc or has debit with Metrobank here? Pa share naman ng active customer service nila. Thank you :)