Beware of @shopatbearhugs

On December 7, 2024, my boyfriend placed an order worth ₹3,999 from @shopatbearhugs Despite multiple follow-ups, we have not received the order to date. It has been 55 days, almost 2 months. Initially, they provided a tracking number, but we soon realized it was linked to the wrong pin code. When we brought this to their attention, they assured us they would correct the issue and update us, but that never happened. My boyfriend followed up a couple of times on call, and each time, they delayed responses and promised a refund if the order wasn’t delivered within a specific timeframe given by them. However, they failed to provide any updates or refund. Frustrated by their lack of response, I reached out to them on WhatsApp and commented on their Instagram posts, calling them out for taking orders without delivering and not respond to the customer’s concerns. Instead of addressing the issue professionally, the page owner resorted to threats, accusing me of defamation and claiming they would not deliver my order now. They even went as far as saying that I was now “blacklisted from all websites and Instagram pages in India that use the same payment gateway as them.” The audacity didn’t stop there. The seller even had the nerve to say,-“People like you are the country’s biggest scam in truth.”

This behavior is completely unacceptable. I have all the necessary proof and will be taking whatever action I can against them. I request everyone to flood their comments and messages to help us get our money back and to ensure this page owner learns a lesson, preventing them from scamming others in the future.