Gone downhill as an airline so badly

I remember when British Airways was an amazing airline to fly with.

Yesterday I flew Heathrow to Dubai.

First of all - on board staff, brilliant. Zero complaint at all.

What did I watch on the entertainment system on the flight over? Nothing. Because it didn’t work. Staff reset it 4 times but to no avail. No seats available near my 4 year old child I could move to to rectify it.

Toilets? Economy cabin. I think there were 6, maybe 5 in total. Only 2 were working with the rest locked shut. With the 40 minutes to land warning there was a genuine conga line through the cabin with people waiting to go.

I like nothing more when chilling mid flight to watch the map and see where we are. Now my entertainment system wasn’t working but my child’s was. Whilst he was asleep I put it on. “Map services not available”.

An old, knackered plane which BA aren’t charging old, knackered prices on.

Can’t see myself actively trying to use BA in future.